REFUND POLICY

30-Day Returns if you are not satisfied for any reason.
The blades of the 3D fan are very fragile. Please confirm they are intact before returning, and other accessories that are consistent with the shipment. otherwise, you will not receive a full refund.
Our service center is located in California at: 8269 Miramonte, Irvine, CA 92618.
Custom products are subject to the terms of the purchase agreement and are not eligible for the 30-day return policy.

To be eligible for a return, your items must be in good and the same condition that you received it in. The return must be in its original packaging and not missing any components.
DO NOT ship the return without the original packaging. The LEDs on the blades are very fragile. Our packaging is designed to protect the HOLOFAN during shipping. Without the original packaging, your return will be rejected.
Buyer is responsible for shipping fees related to returns.
To initiate the return process,Please obtain confirmation from our customer service before initiating the return process. Both email and online applications are accepted.
In the rare case that you receive a damaged/faulty product or missing components, please take photos as evidence andPlease contact us as soon as possible.
By ordering from our website, you acknowledge, and agree to our return policy.